Help Center

How can we help you?

Find answers to common questions, learn how to use Cassé effectively, and get the support you need.

Getting Started

Learn the basics of using Cassé

Posting Devices

How to list your devices effectively

Making Exchanges

Safe and successful transactions

Safety & Security

Staying safe on the platform

Frequently Asked Questions

Quick answers to the most common questions

How do I create an account?

Creating an account is simple! Click "Launch App" and then "Sign Up". You can register with your email or use social login options. Verify your email and you're ready to start!

Is Cassé really free to use?

Yes! Cassé is completely free with no hidden fees, subscription costs, or transaction charges. We believe sustainability should be accessible to everyone.

What types of devices can I post?

You can post any electronic device: smartphones, laptops, tablets, gaming consoles, smart home devices, and more. Even broken devices are welcome - someone might need parts!

How do I stay safe during exchanges?

Always meet in public places, bring a friend if possible, trust your instincts, and use our in-app messaging system. Never share personal financial information outside the platform.

What if I have a problem with another user?

Use our reporting system to flag inappropriate behavior. We take all reports seriously and will investigate promptly. You can also block users directly from their profile.

Still need help?

Can't find what you're looking for? Our support team is here to help!